Office of Institutional Effectiveness
Institutional Effectiveness
At its core, Institutional Effectiveness is about gathering and sharing evidence of
the College’s progress toward achieving its mission and institutional goals. Documenting
evidence that the College is progressing towards achievement of its mission takes
shape in multiple ways including through institution-wide surveys, institutional research
reports, CUNY performance metrics, and other data reporting.
Campus-Wide Assessment Updates
The Office of Institutional Effectiveness periodically provides overall summaries of assessment of academic and AES programs.
Campus-Wide Surveys
The Office of Institutional Effectiveness assists in the development and administration of campus-wide surveys to evaluate the status of the campus as a whole.
Faculty and Staff Satisfaction Surveys:
COACHE Surveys:
Other KCC Surveys:
CUNY-Wide Survey
CUNY conducts surveys of all CUNY students and shares the results with the Colleges. Some surveys include:
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The Student Experience Survey (most recently administered in Fall 2022)
Institutional Effectiveness Reports
The Office of Institutional Effectiveness reports out on campus-wide metrics to evaluate overall progress toward the College’s mission and goals as well as metrics set forth by CUNY’s PMP and the new Strategic Road map.
QUEST Newsletters: Institutional Effectiveness Highlights
The QUEST Newsletter series was launched in Fall 2023 and consists of monthly emails that showcase how assessment results are used across the College. This newsletter series is intended to share information about data, evaluation, and assessment across the College in a format that is easily accessible to all readers. Besides illustrating the assessment work going on at KCC, this series also helps us answer the questions:
- What data do we collect or have access to that can help us make decisions about how to guide our work?
- How can/do we use that data to guide our work?
QUEST Highlights #1: Culture of Assessment Survey
QUEST Highlights #2: Mental Health Awareness Survey
QUEST Highlights #3: Faculty Affairs Orientation Assessment
QUEST Highlights #4: Faculty and Staff Satisfaction Survey Updates
Assessment Week
In Spring 2022 and Spring 2023, the Office of Institutional Effectiveness hosted Assessment Week, a series of events, emails, and discussions centered around assessment of Student Success, General Education, Academic Assessment, and AES Assessment.
In Spring 2024, the office shifted its model to a series of events across the whole semester, rather than doing everything in one week.